Privacy Policy

Last updated: 2026-05-14

1. Introduction

This Privacy Policy explains how RoyalTV collects, uses, shares, and protects information when you use the RoyalTV website, app, and related services operated by Soulfree Technology Limited. By using our services, you agree to the practices described here.

2. Information We Collect

• Account information such as email address and basic profile details
• Usage and activity data related to rooms, interactions, and engagement
• Device, log, and technical data such as IP address, device identifiers, and app version
• Communications you send to us, including support requests
• Payment and transaction data if you purchase paid services

3. How We Use Information

• Provide, operate, and maintain RoyalTV services
• Verify accounts, prevent fraud, and ensure platform safety
• Personalize and improve features and user experience
• Process payments and deliver purchased services
• Comply with legal obligations and enforce policies

4. Cookies and Tracking

We may use cookies or similar technologies to provide core functionality, remember preferences, and analyze performance.

5. Third-Party Services

We may use trusted third-party providers for analytics, payments, and infrastructure. These providers process data only for specified purposes and under contractual safeguards.

6. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law.

7. Data Protection

We implement reasonable technical and organizational measures to protect your data, but no method of transmission or storage is fully secure.

8. International Transfers

Your data may be processed in locations outside your country. We take steps to ensure appropriate protections are in place.

9. Children's Privacy

Our services are not directed to children. If you believe a child has provided data to us, please contact us and we will take appropriate steps.

10. User Rights

Users may request access, correction, or deletion of their personal data, or object to certain processing where applicable by law.

11. Contact

Email: contact@royaltv.net

12. Changes to This Policy

We may update this policy from time to time. The updated version will be posted on royaltv.net with a revised date.